Contact information and invoice address
Email: post@helseklage.no
Telephone: +47 22 99 36 30
Our switch board is open on weekdays 10:00–14:00.
If you need to send personal data to us, please use My page, Digipost or send it by post. Do not send it by email!
Temporary closure of My page
We are working on a new version of the user portal. My page will be in read-only mode from 16 November and will close temporarily from 27 November at 15:00.
In our user portal My page you can follow the development in your appeal, see the documents you have received from us and you have sent to us, send in new information that is important for the case and fill out relevant forms.
As a My page user, you will continue to receive letters and decisions from us in your chosen channel for communication with Norwegian public authorities. If you have a digital mailbox (Digipost or eBoks), you will continue to receive the documents from us there. If you don't have a digital mailbox, you will receive the documents by regular mail.
Information regarding which digital mailbox you have selected, as well as any opt-out from digital communication, is retrieved from the Norwegian Contact and Reservation Register.
Are you going to appeal a decision?
We process appeals from 32 agencies. You must send your appeal to the same agency that made the decision. They will assess the appeal and decide if they change or uphold their decision. If they decide to uphold their decision, they will send your appeal to us for a new legal assessment.
You can’t send your appeal directly to us!
Overview over the cases we assess and where you must send your appeal (information only in Norwegain)
Digital mailing address in Digipost
Enter "Nasjonalt klageorgan for helsetjenesten" or our organisation number (984 936 966) in the search field, and select us as the recipient.
Mailing address
Nasjonalt klageorgan for helsetjenesten
Postboks 230 Skøyen
NO-0213 Oslo
Visiting address
Krinkelkroken 1
5014 Bergen
Organisation number
984 936 966
Billing address
Invoice and credit notes must be sent in electronic trading format (EHF). Our electronic invoice address is 9908:984936966.
Mark the invoice with the reference 1940AITO.
More information about how to send an invoice to a state business (information only in Norwegain)
If you can’t send the invoice in EHF-format, you can send it in paper form to:
Nasjonalt klageorgan for helsetjenesten
Fakturamottak DFØ
Postboks 4746 Torgarden
NO-7468 Trondheim
It's not possible to send an invoice by email.
Press requests
See own contact information for journalists (information only in Norwegain)