My page closes temporarily from 27 November

Due to development work, My page will be temporarily unavailable.

• From 16 November, you can't submit documents, comments, or forms via My page.
  
  
• If you have used My page prior to 16 November, you will have read-only access from 16–27 November. During this period, you can only view and download documents.
  
  
• Please download any documents you need before My page closes 27 November at 15:00. Letters and decisions from us have also been delivered through your usual channel for communication with Norwegian public services (digital mailbox or regular mail).
  
  
• The new user portal will open sometime in January. We will publish information on helseklage.no regarding when you can log in.

All cases that are ongoing at the time we switch to the new case management system will be assigned a new case number. You will see the new case number when you log in to the new user portal.

How to send us information while My page is closed for submissions?

Individuals can send documentation and PDF-forms via Digipost. Please note that you must not use email to send sensitive information.

Enter "Nasjonalt klageorgan for helsetjenesten" or our organisation number, 984 936 966, into the search field and select us as the recipient.

You may also send documentation by regular mail to:
Nasjonalt klageorgan for helsetjenesten
Postboks 230 Skøyen
NO-0213 Oslo

Organisations can send documentation to us via Altinn and eFormidling. 

We respond to inquiries as quickly as possible

While we are implementing the new systems, response times may be longer than usual. During this period, we can answer practical questions, but unfortunately, we can't provide information regarding your appeal.

The transition to a new case management system may, for a short period, result in longer processing times.