Information in English

Logo: National Office for Health Service Appeals

National Office for Health Service Appeals is a government agency subject to the Norwegian Ministry of Health and Care Services. The Office was founded 1 January 2016 and is located in Bergen.

Acting Director General: Hilde-Kristin Enehaug

Organisation number: 984 936 966

We process appeals from twelve agencies

  • Civil Aviation Authority Norway
  • County Governor
  • Norwegian Board of Health Supervision
  • Norwegian Directorate of Health
  • Norwegian Health Economics Administration
  • Norwegian Medicines Agency
  • Norwegian System of Patient Injury Compensation
  • Oslo University Hospital
  • Regional Health Authorities:
    • Central Norway Regional Health Authority
    • Northern Norway Regional Health Authority
    • South-Eastern Norway Regional Health Authority
    • Western Norway Regional Health Authority

Appeals must be sent to the same agency that made the decision in your case. The agency reviews the appeal and considers whether the decision should be overturned or upheld. If the decision is upheld, the appeal is sent to us for a new legal assessment. You cannot send the appeal directly to us.

We are the secretariat for four independent boards

  • The Norwegian Appeal Board for Health Personnel
  • The Norwegian Governmental Appeal Board Regarding Medical Treatment Abroad
  • The Norwegian Pharmacy Appeal Board
  • The Patients' Injury Compensation Board

To be a secretariat means that we receive and prepare cases for the board. 

In some patient injury cases the secretariat can reach a decision according to delegated authority from the Patients' Injury Compensation Board.

We prosecute cases

If legal actions are taken against the government represented by the Patients’ Injury Compensation Board, our legal department will prosecute the case.

The Office of the Attorney General prosecutes the other cases. The Ministry of Health and Care Services has delegated the role as representative ad litem to us.


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